The PC Guy - 01642 564527 / 07533 689441
Friendly, professional & affordable computer and laptop repairs
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Testimonials 2013


Please note customer comments are never edited. They are exactly as they were entered.

Howard Bell 

"Needed repairs to old computer which were not worthwhile due to cost.  New computer purchased and set up for me I am not a computer person. Excellent and reliable service.   No problem with explanation and set up too big, had time for me."


Deborah Chapman

"I found Simon aka the PC Guy to be great, he fixed my Laptop quickly and efficiently and it did not cost me an arm and a leg. He was friendly and turned up when he said he would. I would recommend him to any of my friends or anyone else for that matter. If you have a problem with your PC or Laptop you can't go far wrong by using The PC Guy."


Jeff Gray

"excellent highly recommend."


Grahame Parkin

"Excellent professional service and very helpful, would definitely recommend and use again. A great guy who really knows his stuff. (Thanks again Simon)."


Robert Holliday

"Excellent service - dealt with promptly - all problems solved and system up and running."


David Wharton

"Excellent Service, very good price & very prompt, would definitely use him again, highly recommended."


Joan Turner

"Excellent service.  Definitely recommend the PC GUY to all who need the service. Thanks for all your help, nothing was too much trouble. I would definitely recommend the PCGUY service to anyone who needs your services. Thanks again Joan Turner".


Harry Charlton

"Simon gives a very good service set my new pc up for me & give some good advice, I would recommend him in the future".


Nick Greenwell

"Simon set up my new laptop, he was excellent , he also updated my tablet and explained everything in plain english. Would highly recommend his services".


Pete Wilson 

"Found Simon on the web, handed my laptop over Monday fixed Tuesday, great service and a nice bloke to do business with. No jargon either very refreshing".


Sarah Metcalfe

"Excellent service. He picked up my laptop, fixed it and brought it back. What more could you ask! Thanks Simon".


Paul Beach
 
"An excellent service in all respects. My original hard drive was cloned to a new drive and that fitted to my PC. Everything functioned as before but now with more capacity. All of this in a 24 hour turnaround".


Eddy Griffin

"I was told by my local computer superstore that my laptops screen was split and I needed to replace it with a new machine! As luck would have it I saw PC Guy's van parked in Tesco car park and made a note of his number, gave him a call and he explained to me that the mumbo jumbo on my screen was caused by the screen splinting which could be sorted by fitting a new screen. I got him to do it and it was a lot cheaper than I expected and I still have my old lappy that I was used to. Brilliant service quick and efficient and not a bad price, know who I shall be calling if I have any more problems".


Howard Bell

"Excellent friendly service - even had time to sort out my T.V clutter and new Virgin box."


Denise Peters 

"Simon was recommended to me by a neighbour. The service provided was clear, polite and friendly, and good value for money. Also with the added assurance that I could get in touch should I have any further queries. 'will definitely use again. Many thanks."


Barbara Bradford

"Very pleased with my PC - now much improved & working well. Pleasant & friendly service. Many thanks."


Derek Anderson

"I had a broken printer, a sluggish PC and an old laptop.. I was saving for a new laptop when I was told about Simon. He came to the house, fixed the printer, sorted my PC and upgraded my old (now as good as new) laptop for less than I would have paid P C World just to look at my PC....First class service from a nice chap. THANKS SIMON."

 
Michael Curtis
 
"I was very much impressed by the PC Guy's friendly and efficient service. Was delighted when Simon informed me that there may be a few year's life still remaining in my current desktop PC."


Peter Barker 

"The service provided was very good and efficient. My computer has been trouble free since."


John Birch

"Knowhow quoted me around £550 to replace my laptop screen! Simon was able to do it for a quarter of that including sorting out an overheating issue and memory problem. Very satisfied with the work done, Would recommend. Cheers Simon."


Lorna Fagan

"I had a small problem with my laptop and contacted Simon, The PC Guy. He had a look at my computer the next day and was back to me very quickly to discuss options. The problem was sorted in a couple of days when a part arrived. I was very pleased with the service and the price and would recommend him to others."


Mark Ward

"Excellent service from Simon, I was more than pleased with his service."


Michael Lauwers

"I would highly recommend Simon who sorted my computer out, when i had a black screen and a virus plus he replaced my DVD player at a reasonable cost."


Bill Watt

"Simon repaired my wife's laptop , so I did not hesitate in sending for him for my computer. He arrived on time, very polite and sorted out the problem. I would certainly highly recommend him."


Judy Sisson

"Simon was recommended to me by a friend when I had major problems with my computer and no idea how to correct them. I contacted Simon and arranged for him to visit and hopefully solve the problem. I found him to be very professional and pleasant I am pleased to say that I am now back on line and would not hesitate to recommend Simon to anyone."


Simon Edens

"Very good rates, professional job all round. Would very much recommend Simon to remedy your Laptop Virus Issues."


Ian Hutchinson

"Very helpful and pleasant and would not hesitate to use again"


Jill King

"Simon came highly recommended from my daughter. He had that calm, courteous and professional approach that us 'oldies' need. He comes across as very knowledgeable and trustworthy, a 'genuine' nice guy, reasonable with his charge and to be highly recommended."


David Maynard 

"Simon fixed my laptop which had a virus and would not boot up. I didn't lose any data and it was complete the next day. Price was very reasonable and as quoted. I would be more than happy to recommend Simon's services and would use him again if needed."


Alison Leonard

"many thanxs my daughters laptop is now up and running. Due to your help simon thankyou. I would recommend this guy to anyone very reasonable prices and good work carried out."


Sandra Hardwick

"I had Simon to repair my computer after reading previous comments from customers. I must say that he was very good and soon rectified the problem with my computer, he was both friendly and helpful and no doubts in recommending him and would certainly not hesitate in calling him should I have any further problems."


Lawrence Gardner

"Simon is the man to call to fix your computer and I recommend him to do the job fast and prompt. I have my PC fixed and in the future will call on him so thanks Simon."


Jennifer Grainger

"Simon provided an excellent, friendly service, very good communication, arrived on time and resolved my computer problem quickly and efficiently at a VERY VERY reasonable price, I could not have been more pleased I would recommend Simon to anyone Thanks."


R, R and C Perkins

"Simon first of all came to sort out a printer connectivity problem - which he did very efficiently and quickly. We knew that we would be calling on Simon again and recommended him to our daughter. He transferred all her music from an old laptop and restored factory settings etc., leaving her with what was, in essence, a new laptop. We certainly recommend Simon. We are very glad that we found him and are sure that we'll be calling him again - So much better than talking to computer engineers online and allowing them to sort problems at a distance."


Bill & Rita White

"Simon came to us highly recommended by two of our friends. It's so nice when you find someone who is professional about his work but also very pleasant to deal with. We are delighted with the work that he did on our PC and laptop. I wouldn't hesitate to recommend him to family and friends."


Terence Kerr

"The first impression when meeting Simon is that he actually likes what he does and the results prove it. My laptop has never worked so well since Simon deloused it and now the response of the machine amongst other things is really impressive."


Suzanne Welford

"Thank you for repairing my daughters laptop screen you were very quick and helpful and the cheapest price quoted in the area great service will definitely recommend you to my friends and family thank you."


Carolyn Perkins

"Simon provided an excellent service - arrived on time, was very courteous and explained everything he was doing - also helped me with an issue that I hadn't asked him about when arranging the service. I would absolutely recommend him ! Thanks Simon !"


Ted Gurski

"After trying to resolve email problems myself for over a day I called the pc guy (Simon) He came at the time arranged and solved the problem quickly using his tremendous knowledge and all at a price that won't break anyone's bank. Based on this experience I would not hesitate to use him again and would recommend him to all."


Fred Clarkson

"Many Thanks for the speedy and friendly service + all the advice thrown in for free.. Would use again and also recommend to others."


Alexandra Carvalho

"Excellent professional and honest service. Highly recommended."


Janette Bointon

"Very happy with the service I got. Very friendly and would recommend to all."


Anthony Hall

"Absolute first class service from Simon.Took my pc in with a few problems,which were rectified very professionally.I now have a silent pc with its health back.Will recommend to anyone and certainly be using him again.Very satisfied customer."


Derek Williamson

"Excellent service would highly recommend and would definitely use again.. really nice guy and good at his job"


Jean Shimmon

"Thanks Simon for replying so quickly to my phonecall and for the speed and efficiency in mending my laptop. I hardly had time to miss it before you returned it as good as new and without a big dent in my pocket! I have recommended you to everyone I know and will definitely use you again.x"


Maureen Harrison

"Excellent service ,couldn't believe how quick Simon got my computer back to me , so glad I found him , for someone like me with limited knowledge he is great , will highly recommend him."


Mihaela Michituc

"Thank you for helping me with my laptop! all the best!"


John McIver

"Hi Simon firstly let me say i was more than happy with the service you provided, you did an excellent job and provided me with very helpful information. I will certainly use your company again and i have already informed some of my colleagues about your company. Thanks again Simon for your prompt and effective response. Regards John Mckiver Peterlee." 


Stephen Boumphrey

"I found this pc man by chance on google when i got a nasty virus thinking the computer was beyond repairing i called a few but got no answer or reply i then came across this man small independent who answered the phone and also kept me informed while doing the repairs, he did an excellent job of sorting out my loptop which had got a mega virus,very trusting person to leave your computer with and he did an excellent job and was excellent value for money, i have no worries of using again, usually when the computer goes wrong its £££ to the fixer!! this guy's prices are fantastic and to be honest the laptop came back better and quicker than when it was new, thanks steve from thornaby."


Deborah Harris

"Great service, very reliable and great value for money will not hesitate to use again. once again thank you for your help." 


Janet & Dave Dodds

"Simon sorted out our pc problems for us recently. He is very helpful, polite and friendly and explained in layman's terms what he was doing. We have no hesitation in recommending him and would certainly use his services again. Many Thanks Simon."


Lucy Walkington

"Friendly, helpful service with a smile, simon will always help the best he can, even the impossible is possible for him."


Joan Thompson

"I would recommend Simon's friendly efficient service to anyone. He has visited my home twice to solve issues with my PC. I feel that I now know someone that I can trust and I will not hesitate to use his service again when necessary. Thanks Simon."


Marcus White

"Simon offered great customer service, and although it was not financially viable to repair my laptop, Simon went above and beyond to try to and ultimately retrieved all my 'lost' files."


James McIvor

"I would highly recommend Simon. He arrived at the time stated, he explained to me what the fault could be and within no time had my computer up and running. I would certainly use him again and have recommended him to my family and friends."


Dave Crosby

"Thanks for all your help Simon. Brilliant Service!"


Chris Kemp-Hall

"Thanks for a great service. Reliable, good price and excellent communication. Made it so easy to get my husband and son's laptops repaired, even collected from and delivered back to the house. Would recommend to anyone having computer problems."


Alan Davison 

"The PC Guy provides an excellent and friendly service at low rates. I would strongly advise you to use him for all your i.t. needs. I have had 4 or more issues solved by him in the last 2 years and would not hesitate to go back if i had any more."


Dorothy Minto

"Very helpful and Good Service at the right price"


Joe Lennon

"I left Simon, The PC Guy with my laptop and he fixed its screen really quick at a very affordable price. He is professional and offers great support, very recommended!"


Coral Fincken

"Brilliant customer service, super quick, stress free and at great prices. Thanks Simon for a fabulous job on my laptop, I'll be recommending you to everyone now, many many thanks."


Graham Stygall

"Fantastic service - solved my hardware problem, and such a great price too. Many thanks."


Karen & Peter Poole

"Done a very good job of laptops for us and cheap not like some pc repair shops."


Val Darby

"I was worried about calling anybody out to repair my P C but Simon was great he came on time and was reasonable Iwould recommend him .also he was local."


Mike Stockport

"Great customer service from the PC Guy, Repaired my laptop screen and keyboard quickly and for a reasonable price. First time I have used the PC Guy and would certainly use Simon again and recommend to others."


Yasmin Rehman 

"I phoned Simon to get my computer repaired which my son needed for school homework. I was very happy with the service Simon provided. The service was quick and efficient nothing was too much trouble for Simon also bought a printer from him and he set it all up ready to use. Thankyou p.s will be using Simon again for any PC problems I have in the future. Thanks."


Paul Reevell

"A rather un-orthodox job required doing that the likes of PC World would have charged me much more for. In fact it would probably not have been worth getting done. Polite, helpful guy who I will be taking my laptop to again, thank you simon."


Paul Jones

"This guy gives value for money, no fuss and quick service. Top class I hope I don't need his services but any PC problems he's the man!"


Gina Bianchi

"Simon was a great help setting up my computer and laptop. Being able to ask qeustions to Simon which may seem obvious to other more competent user's was a great asset to me! This is due to Simon's helpful and genuine manner. I have recommended Simon to a couple of friends already and would never hesitate to tell people that I think we are lucky having someone like Simon in our locality."


Kevin Smith

"Simon picked up my sons laptop, replaced the broken screen and dropped it off for a fair price. Good Service. Thanks!"

Peter Fellowes

"Many thanks Simon; excellent job, very helpful and nothing was too much trouble, even taking the time to answer a query I had the following day. Fast, trustworthy, courteous and efficient service; very reasonably priced. Most certainly Simon is top of my contact list the next time I require help or advice."


Janette Beesley

"Thanks simon for a very fast and helpful service, very reasonably priced, we would not hesitate to use you and to recommend you in the future, Many thanks."


Margaret Holmes

"I was very pleased with the professional service that Simon provided nothing was to much trouble. The prices that he charged were reasonable. I would be happy to recommend him."


Sarah Robinson

"Very accommodating, and helpful. Quick response, fairly good price, would use again. Honest and trustworthy."


Julie Rock

"I would certainly recommend Simon, he is efficient, reliable and knows his stuff! When you dont know anything about the workings of computers you need someone you can trust, that wont rip you off and baffle you with jargon. The PC Guy is your man!"


Patsy Wayne

"We found Simon when my husband was trying to get a new key for out laptop and it was the best thing that could have happened to us, computer wise :) Nothing is too small a job, Simon is professional but very personable too - and if, like me, you don't know the terminology or understand the workings of a computer, then you will find him invaluable, (and at a very reasonable rate too). I have very happily recommended him to friends and family."


Derek Stockley

"Thanks Simon. My laptop is back to normal after you removed a virus when i feared it was too far gone. I was very impressed by your reasonable price and would highly recommend your services."


David Furmage

"Professional service at very reasonable prices. So good to find a computer repair man who isn't out to rip you off. Would definitely recommend Simon to others and will use  him again next time I have a computer problem."


Deb McDonaugh

"Found Simon on the internet when my laptop broke with my college work on it. He advised me of my options and appraised me of costs through the process. I picked him from reading his website as it came across as genuine and knowledgable without reading the testimonials. I will recommend him to people in future."


Janet Sanderson

"I found Simon to be a really nice genuine guy. The service he provided was honest, professional, helpful and efficient. Would definitely recommend to friends. Thank you."


John Oglesby

"Simon provides an excellent service at reasonable prices. He has a down to earth approach and does not talk down to you when you obviously know nothing about PCs. When there was a problem with our machines he persevered until a solution was found. He even provided help to deal with a pc virus whilst away on his Christmas Break."
 

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