Please note customer comments are never edited. They are genuine and exactly as they were entered.
"I googled when I first found Simon and liked this website so much (+ he wasn't far away) that I contacted him to repair my laptop. Unfortunately, after someone else had repaired my machine I found myself having more problems than when I started. Simon has done an excellent job on it at a very reasonable price. I then asked him to sort my large touchscreen desktop, which I had previously had repaired by the large Company where I had purchased it. Aftersales service is totally non-existent to them and now I've found Simon I will never have a need to go elsewhere. He's a courteous and genuine man and nothing is too much trouble for him. He stands at his word if you have further problems after he's repaired it and will do any extra work that's necessary at no extra cost. Give him a try if you're ready for throwing your pc out of the window cos he'll bring it back to life again!!"
"I rang Simon as my Laptop was on a go slow, he visited within 36 hours, was honest and said it would be cheaper to me for him to take the machine away and work on it in his workshop. This he did, has it back within 3 days and now it is working fine, the only slowness is caused by the poor signal in our area. Thanks Simon, will ring again when I need help"
"Simon is a genuine bloke who has helped me several times with my pc, always there to help thank you simon"
"The service was very professional and on time. Quick repair and reasonable price. I really enjoyed pick up and delivery to my home address. Thank you"
"I was extremely pleased with the very efficient service received from Simon. He fixed the problem with my computer and also explained how to use my scanner. He was very patient with me (a complete novice) for which I was grateful. I think his charge for his work is very reasonable."
"I found PC Guy by searching on google. My lap top had been dropped and smashed the screen. I had a look on you tube on how to fix it. It wasn't straight forward. I left my laptop with Simon and he ordered a new screen, fixed it and delivered it back to my home. It's as good as new and I would recommend his services. Many thanks."
"Excellent service, good prices, trustworthy, will recommend to my family and friends :)"
"Simon managed to fix one of the two problems on my laptop and give an estimate on the second so that I can complete it at a later date if required. The cost of the repair was very littel for the time he had to spend on it. Fully recommend his services."
"1st class service, Simon upgraded my pc and is on hand to answer any questions. thank you Simon :)"
"Thanks for a quick, friendly, affordable repair to my laptop."
"I had a printer problem, I contacted Simon he responded very quickly and solved the problem in short order. I would recomend Simon he is friendly,efficient and knowledgable."
"I contacted Simon when I suddenly 'lost' my computer screen. Busy working away when a blue screen appeared, followed by a comment...operating system not found. I tried several ways to fix but could not. I thought I may have lost valuable work as though I do perform updates and back-ups, like many, I never do enough of these.Thankfully Simon had recenly fIxed a couple of laptops for us and so contacted Simon straight away. I dropped off the machine at his home and he had it all fixed and working within a couple of days - and no loss of data. great to know that we have someone local and affordable for quick computer related repairs. I have no hesitation in recommending Simon to others."
"I contacted Simon when my laptop would not start up and found him to be very pleasant arrived when he said and kept me informed of the problem Luckily it was sorted in a couple of days and none of my precious photos were lost . It was a very good service and Simon took time to explain in plain English about what he did and also questions about using and running my laptop . As he lives local to me I felt very safe in the knowledge that I could trust him with my personal information that is on my laptop rather than take it to a shop . I recommend Simon to anyone wanting professional and friendly pc help ."
"Hi you ask me to comment on the repair of my laptop it was fine cleaned the rubbish out bit more speed but has started crashing again telling me C disc had something wrong with it but i think i have cured it might be just the age of the laptop but the rubbish & spam's & stuff that should not be there have gone since u cleaned it"
"rang simon to make a computer,all sorted and a great price,done within a week and set everything up for me,great guy,thanks simon,would not hesitate to use once again."
"Very fast & friendly service. I won't go anywhere else now."
"Excellent service. Simon is very efficient, friendly and knowledgeable. Wouldn't hesitate to recommend."
"Simon is a very friendly chap. He delivers an extremely fast and efficient service. No rip-off charges (dealing with a woman who is a technophobe - he didn't baffle me with science!!). I would HIGHLY recommend the PC Guy!
"Would recommend pc guy for pc issues very friendly and pleasant, would recommend."
Fantastic, helpful, excellent good value service. Extra memory, replacement DVD drive for a laptop fitted within 1 day plus a clean up... the price I paid the PC Guy equated to just buying the memory alone from national chains. Machine iis spot on after 3 months. Thoroughly recommended!
"After having quite severe problems with my laptop,and after othe rrepair people had tried and failed to fix my problems, I contacted the pc guy, who repaired my machine promptly and returned it to me and then sat me down and explained what he'd done.nothing was too much trouble for him.very reasonable price too.no hesitation would use simon again."
"Great lad to do business with and very knowledgable what more could you want ."
"Very quick and friendly service, a lot cheaper then were I usually go - highly recommended."
"Simon was recommended to me by a friend and I've been glad of the introduction. I've requested his services on two occasions and have been impressed at his professional help and more importantly his reasonable costs. I have no hesitation in recommending him to any of my friends. Thanks for your help Simon."
"Quick and friendly service at a very reasonable price."
"Had a problem with lines on my laptop, simon diagnosed the fault where others could not ,picked up and brought back working perfectly, fantastic service and courteous ..thanks simon."
"Simon was very help full, and the speed of response from turned a possible nightmare into a minor hiccup ! Fantastic service highly recommended."
"Wanted an upgrade of Windows Vista to Windows 7 . Asked for price which was very reasonable! Whole job completed in 2 days. Very friendly would highly recommend!"
"I was really upset as my p c was playing games with me big style. I had to check on the internet if there was one near me so I went by my instinct to choose The PC Guy. I send this guy a text message then he called back, oh! what a humble man he is. The PC Guy came to check my p c and decided to take it with him as there was more work to be done. I never had or experienced any problem since he sorted it out maybe over two months ago. I'll recommend this guy to any one Than' x Mr PC GUY. I'll call again L. Shinga."
"Simon managed to get rid of a nasty computer virus, that I had spent numerous hours trying to clear from my system. First class service and a very fast response - would highly recommend."
"Fantastic, quick efficient service, would highly recommend."
"Simon was very professional and did a first class job in repairing my internet connection and laptop, he is a person easy to deal with when anything technical arises that was above my knowledge, I would definitely use him again and will recommend him to my friends and colleagues."
"Used the PC Guy once so far and more than happy with the service and didn't have to wait too long. Competitive prices too, have passed his details on to friends would happily use again."
"Simon was recommended by a neighbour and I would not hesitate passing his contact details to anyone else. Simon responded to my request for help in a speedy and efficient manner and even though he had to take my laptop away it was returned in full working order in 2 days."
"Simon had to send my laptop away to have a new motherboard fitted which was time consuming. It took about 4 weeks but it was fixed and saved me the cost of a new laptop. Overall I would recommend PC Guy." (PC Guy note: the motherboard went for repair not replacement hence the testing time it needs to assure the repair is sound)
"Collected my laptop from my work place and fixed it in 2 days. Very pleased with the service and the price. Would use this company again."
"Simon was first class and sorted all my problems with my lap top after having paid an extremely high price to another computer guy and him leaving me with a computer not in working condition. Simon was professional, polite at all times and his charges were very reasonable. Would certainly give him five gold stars and recommend him in the future. I will also be contacting him again if any further problems occur my lap top."
"Thanks Simon for a great job, nothing was too much trouble for you. I would recommend you to anyone for good service and reliability."
"Had previously used another computer company but had been badly let down with poor service. My husband saw this website and i contacted Simon. No need to go anywhere else again, the service Simon provided was excellent. Very professional, friendly and very good prices. Goes out of his way to help you out and offer advice and makes computer jargon very easy to understand. Would definitely recommend Simon and would definitely use him next. time."
"Simon provided an excellent service, I phoned him on the morning and he came to the house on the afternoon - sorted out my problem, very reasonably priced for an excellent service. Would recommend The PC Guy to anyone without hesitation. Thanks."
"Contacted the PC Guy and within hours I was sorted. My laptop was beyond repair but he sorted my hard drive out and I did not lose any of my documents, excellent service from a local repair provider. I would recommend his services to anyone within the Teesside area."
"Simon was very helpful, he gave me excellent service, told me what he was going to do to my PC. When it would be returned, and at a very reasonable price."
"Simon built me a new desk top tower to my own specification's at a very reasonable price and also sorted out problems on my daughters laptop. Simon provides a friendly and reliable service and I will definitely use him again, highly recommended."
"Simon turned up exactly on time, listened to my pc problems, told me the pros and cons of what he intended to do and fixed it. No fuss, no flannel, and I felt fully informed. All for a really good price. I can't recommend this guy highly enough."
"Very helpful, would recommend if you are struggling to see what the problem is."
"I used the services of Simon "The PC Guy" for an issue with my laptop, he was very helpful, explained the problem to me (no computer jargon), his prices were very reasonable and I would definitely use him again."
"I would use this service again. Though my problem with my printer was not solved and I have since replaced it...every effort was made. Helpful and honest."
"My Toshiba laptop screen's backlight LEDs started failing to the point where I could only properly see the top part of the screen. I had looked into the cost of purchasing a replacement screen and fitting myself. However, when I contacted Simon for a price, it wasn't that much more for him to do the job and additionally he would give me a one year warranty. For me it was a no-brainer. I can say that I was completely satisfied with Simon's service - friendly, professional, speedy and at a very reasonable prive. Highly recommended."
"Picked Simon because of his testimonials. I was not disappointed. First class service at a reasonable price."
"Had a bad experience with a different company and had reservations about trying again however I needn't have worried as Simon was very helpful, genuine and honest. I was happy with the service and cost of the work. Would definitely recommend and use him again."
"I found Simon the PC Guy from a Google search - the screen on my laptop had suffered some water damage and I thought that it would be irreparable. I dropped my laptop off with Simon on Thursday afternoon and it was back with me by Friday afternoon. Simon called me to say that a brand new screen was not available but he had located a warranted nearly new option. The result is that my laptop which I thought was going to have to be scrapped now has a new lease of life. Simon is really personable and explains everything in plain English. It was a joy to do business with him. I would definitely do business with the PC Guy again and would recommend him to anyone who has a PC problem."
"I appreciate all help Simon has give me, as my knowledge on computers are not the greatest. Thank you!"
"Simon came highly recommended by a neighbour and she was absolutely right. He cam exactly when promised and quickly got my desk-top up and running again - something Know How failed to do. I found him a very pleasant, knowledgeable and highly professional person who went the extra mile by installing some useful programs and freely giving helpful advice. His charges were extremely reasonable and I'll not go anywhere else in the future."
"Excellent sevice. Wouldn't hesitate to recommend Simon."
"Class job on my laptop, genuinely didn't think it could be fixed. You're a miracle worker :)! So much better than the shops, much less hassle! Thanks so much :)"
"I had a slight problem with my computer & rang Simon as he'd done some work for a relative in the past. He came to my house the next day & it was fixed within hours. Very reasonable price & excellent & polite service. Highly recommended."
"Excellent prices and excellent service. There is no problem that he cannot solve. A lovely honest and very helpful person to deal with. I wouldn't go to anyone else about my computer problems and I highly recommend PC Guy."