Having spent months suffering with a laptop that was slowly dying it came to a point where I had no option but to get something done, my reluctance for putting it off for so long was that of the poor reputation of other local repairers. I need not have worried. I contacted Simon the 'PC Guy' who provided a quick and painless assessment of what the problem was and assured me there would be no charge if he wasn't able to make a cost effective repair. Two days later and the laptop was performing better than ever with a new solid-state hard drive and new operating system installed. A major consideration was the possible cost. However, once again I needn't have worried, the price was reasonable and more than fair. I hope that I won't be needing a repair service for some time to come, but the 'PC Guy' will definitely be the one I'll be contacting should the need arise.
Super service. Highly recommended. Punctual, informative and knowledgeable.
Simon was fantastic he came to see us in October time as we wanted a gaming Pc building for our son as a previous purchase from another company was not what we wanted. We told him what is was we wanted i.e which games he would want to be able to play as I have no idea about gaming pcs. Simon asked what our budget was and then came back to me with a price list etc so I could see what I was getting for my money. He kept me updated throughout the build and dropped off as promised. When i had a problem setting it up with 2 monitors (my ignorance not his) he was quick to offer help. The Pc is fab exactly what we wanted and runs so well we had one very happy boy at Christmas. Would never use anyone else now!
My laptop was in meltdown. Blue Screen of Death. Simon took it on-board and gave it a new lease of life! Extremely competitive pricing and a pleasant guy to deal with. Many thanks for getting me up and running again. I won't be going any where else for my work
The service is more than friendly. It is understanding, patient and always effective. We now have a direct link to the pcguy, so there's not even any need for him to come round. I can give him permission to reat/repair/explain a problem etc and he can handle it while I watch his actions on my own screen. It's a real boon. Just try it and you'll find I'm right
Been a little while since Simon cleaned up my tower – it was desperate! He took it away for a weekend and now – WOW what a difference! So responsive. Quite incredible! Thanks so much, Simon .I would definitely recommend anyone to use you for work on their computer.
I contacted The The PC Guy a few months ago to look at my old tower unit in the hope to getting it back up & running. He arrived and was working with all covid safety in place. After an initial diagnosis he took the tower away and had it all sorted out within a couple of weeks. During that time he kept me informed of the progress, and when he returned my tower it the improvement was absolutely fantastic. A few weeks later I ran into a small problem and contacted him, and he was able to help me out over the phone and sort it out without any hesitation or charge. I would totally return to this business in the future if I needed to as he was professional and friendly throughout the whole time.
Simon recently carried out a major upgrade and solved a number of problems I had on my PC. He did a very speedy job at a very fair price, keeping me informed of his actions throughout. I would most certainly recommend him and would have no hesitation in using him again.
Fixed my laptop in no time for a great price. Would definitely recommend
I recently contacted Simon with two defects with my Dell laptop, he ordered then fitted a new battery and fixed the sound issue he also kept in good contact with me through out the process. I would fully recommend the PC guy, cheers Simon.
My laptop was exceedingly slow, and then the webcam stopped working for my Skype calls to family. Simon fixed both problems very quickly. I will certainly contact him again if I have any further p c difficulties.
Was over the moon to find Simon locally to sort my slow laptop. Dropped it off to him - very friendly professional guy and kept me updated throughout. Really pleased with the outcome and advice Dimon offered. Will definitely be using in future for any other problems.
Superb service from Simon extremely friendly and informative with great feedback and updates as tom issues and progress with repairs. Extremely satisfied with the service.I was recommended by a friend and would be more than happy to recommend PC Guy in the future
Dropped off a corrupted memory card one evening and received a call early the next morning to say Simon had recovered the lost files which I thought had gone forever. Charged a very reasonable price and provided a really prompt and friendly service. Would definitely use again.
I had a VERY slow computer ie ask it to do something and make a cuppa while you wait. Took it to Simon and it came back much faster. Will use him again and would recommend him.
Fantastic service from Simon. Came and had the job sorted in a couple of hours. Definitely recommend and would use again if needed. Thanks Simon. Middlesbrough Motorhouse
When stuck on repairing a gaming computer, I messaged Simon for help. To my delight not only did he have the part I needed to fix it, he drove down specially to give me it so I could get it finished today. Service above and beyond what I could have asked for!! Totally thrilled!
A first class and efficient service which was carried in a friendly and knowledgeable manner. I would recommend this service to one and all.
Very helpful, job done super quick, would recommend
Recently, I made a mess of my files and programs by accidentally deleting them all with one key stroke and then made the problem worse by halting recovery before the backup had completed. Simon took the laptop away and patiently untangled the mess to normal order. More recently,I had a problem with another laptop, on which the keyboard malfunctioned by repeating strings of the same characters. Simon swiftly and carefully removed the keyboard and after manipulating the flexible bed of underlying circuitry, successfully restored the keyboard to normality. I am so happy to have Simon close at hand, to help with levels of skill, tolerance and kindness so rare to find.
Absolutely first class service. I knew what I wanted in terms of a laptop but hadn't a clue as to what I needed in terms of spec. Simon sourced and set up a laptop just as I wanted.He dealt wit a few teething issues promptly at no additional cost . I would highly recommend Simon.
One visit to my home, listened to my numerous issues, explained problems in an easy to understand way and fixed initial problems. Great service, good value and will be using Simon on an ongoing basis.
Very affordable , and professional service , he is very friendly and professional and even was teaching me throughout the process of fixing my pc , overall very nice service and now my desktop works great because of him !
Absolutely first class service. Certainly recommend Simon.He sourced a new laptop and transferred all my data from an aging desktop.New lap top was up and running in a few hours with everything from from the desktop ( and there was a lot !) on it.
my laptop expertly fixed by an expert thanks a lot SIMON
Simon was a great help, HP laptop is working like never before - great communication, great service. Would definitely recommend.
I just had a new hard drive replaced in my laptop and he done a good job and if was a very reasonably price for the hard drive and for fitting too
Quick and efficient service, it was the first time I have used this service and found Simon to be most helpful.
Fast, Efficient and affordable - Simon is very approachable and is patient enough to get to what the problem actually is before proceeding; would definitely reccomend!
Simon was great to deal with and very reasonably priced for his work. My sons gaming pc has never run better. I wouldn’t hesitate to use him again if I ever have computer problems in the future.
Excellent service, new hard drive at a good price makes my laptop work as new. Thank you so much.
Excellent service,would highly recommend
First class service from Simon. thanks very much for sorting my computer. would highly recommend and will certainly use again if need arises.
Great service repairing my laptop. Great communication and fast service. Thanks
very happy with the service very knolagable prompt and profesonal thanks, i would recomend the pc guy.
5 star service with a smile. serviced and updated our PC. we are back in the modern world! Thank you
Laptop sorted decent price can't recommend Simon enough.
Marilyn and Tony Barker
Simon replaced hard drive on our laptop and managed to get back everything that had been on the old drive. Prompt, friendly and professional service. Highly recommended.